Please contact our customer care team by emailing if you have any further questions. This policy does not affect your rights under the Australian Consumer Law and Fair Trading Act (New Zealand), including consumer guarantees.Return delivery costs for faulty or incorrectly supplied items will be the responsibility of Mosaic Brands.Return shipping method and associated costs are the responsibility of the customer.Returns must be received by us within 30 days of purchase, either in store or by our Warehouse.For hygiene reasons, we are unable to exchange or refund earrings, underwear, or swimwear.Items must be returned, either in store or online, with proof of purchase.No refund, exchange or gift card will be provided, online or in store, for change of mind on all Final Sale Items or Third-Party Seller Items. This excludes Final Sale Items and Third-Party Seller Items.The item(s) must be in original condition and packaging: unworn, unwashed and all tags attached. The change of mind policy is subject to the following conditions: If you do not have a receipt, but you purchased using your membership account, our store team will be able to find your order in our system. We do not refund in store for change of mind. If you have changed your mind, you must have an original copy of the receipt, and we can offer an exchange or Credit Note/Gift card only. If you made a purchase in an Millers Store, they cannot be returned online.If you made an online order and you change your mind, we will provide you with your choice of exchange or a Credit Note/Gift Card on Millers branded product, if you return your purchase to any Millers.If you made an online order and you change your mind, we will provide you with a refund only if you return your purchase to our Warehouse.You have the following options available if you change your mind: RETURNS POLICY – MOSAIC BRANDS CHANGE OF MIND
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